What happens during my first phone call to the office for a medication evaluation appointment?

The support staff will take information from you about your current situation and any medications you may be taking presently. You will be asked to go online to do a web registration. You’ll be assigned to nurse prescriber who specializes in psychiatric medications. 

What can I expect at my first appointment with a nurse prescriber? 

During your first visit, the nurse prescriber will do a psychiatric evaluation, talking with you about your symptoms, concerns and overall health. This will help the prescriber to come up with a provisional diagnosis to get a better idea of your mental health needs. Potential treatment options will be reviewed, which may include a recommendation for medication. If so, a medication plan will be thoroughly reviewed, including potential risks and benefits. You may be referred to a therapist as well or to a psychologist who does cognitive testing. Your provider may ask you for contact information for your PCP so that, with your permission, there can be collaboration in your care. It is important to bring a list of your medications to the appointment so that your prescriber can best make a determination of which particular medications to prescribe. 

How often will I have medication follow-up? 

You will generally be seen for a medication follow-up appointment every 3-6 weeks although this can vary dependent on what is indicated. 

Can medication visits be done via telehealth?

Absolutely. While we prefer intermittent appointments to be done in person, appointments can be done via telehealth. Some medications require blood pressure readings or other physical monitoring, so you may be asked to come in at certain intervals. 

What can I do to get the most out of medication management?

It is important to be patient as you start a new medication, as many medications can take several weeks to produce the desired effect.  It is critical that you comply with your prescriber’s recommendations at all times. Do not start or stop a medication without consulting with your prescriber. Report any uncomfortable or concerning physical symptoms to your prescriber. At Westside Behavioral Health we are committed to your well-being.

How do I arrange for medication refills?

When you receive medications from Westside Behavioral, it is your responsibility to monitor and be aware of when you need a refill. This is especially important after a missed or cancelled appointment. Most often you’ll get a refill during your follow up appointment. You can request refills through your pharmacy, as they send electronic requests to Westside. Or you may call the office for a refill. Best medical practice indicates that you need to have periodic appointments with your prescriber. 

Please understand that we do not have a “same day, refill on demand” policy. Also, please keep in mind that it may take up to 72 hours to process a medication request, so it is advisable to plan accordingly.